Dolce Vita Reviews
Dolce Vita Customer Reviews (11)
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Dolce Vita Customer’s Q&A
Dolce Vita FAQs
How long does it take to receive an order from Dolce Vita?
Orders from Dolce Vita are typically shipped within 2 business days after they are placed. The delivery time for ground shipping in the continental US is usually 3-7 business days. However, this information might vary depending on the location and the specific product ordered. For orders outside the 48 contiguous states, the delivery time and shipping cost may differ. Expedited shipping options are also available at additional costs.
About dolcevita.com Prices and Cost?
Dolcevita.com offers a variety of products with different prices. For shipping within the 48 states of the United States, Free Ground Shipping is available for orders of $100 or more. Orders below $100 are charged a Standard shipping fee of $8.95. They also offer Two Day shipping for $18 and Next Day shipping for $30. However, expedited shipping is not available outside the 48 states. For customers in Hawaii, Alaska, the U.S Virgin Islands, Puerto Rico, and Guam, the shipping cost is $24.95 per order.
In addition to the product and shipping costs, Dolcevita.com also offers various discounts and promotions. For example, they offer 20% off on the first order and Free Shipping on orders over $75 with Dolcevita Email Sign-up. There are also special discounts for Teachers, Military personnel, and Students. They also offer Free 2-Day Shipping on orders over $200.
Please note that these details are subject to change and it's always best to check the latest information on the Dolcevita.com website.
What are the products offered by Dolcevita.com?
Dolcevita.com offers a wide range of products. The primary focus is on women's shoes, including sandals, boots, flats, and sneakers. The collection is updated seasonally with new arrivals featuring on-trend details like pearls, raffia, and braids. In addition to shoes, Dolcevita.com also offers accessories and handbags in various styles and textures, including woven raffia and soft leather. The products are designed with attention to detail, sustainable materials, and a commitment to inclusivity. The website also features exclusive collections that are only available online.
About dolcevita.com Popular Products and Services?
"Dolcevita.com" offers a loyalty program known as [ THE LIST ]. Subscribers to this program gain exclusive access to offers, free ground shipping on orders $100 and over, first looks at new products, and exclusive access to their online PRIVATE SALE. Joining is free and members can unlock their first perk as soon as they sign up. Members are notified of available perks via text message or email.
In addition to this, "Dolcevita.com" also has a program called re:vita. This is a platform for customers to buy and sell gently loved Dolce Vita styles for site credit. The process involves signing up or logging in, finding the shoes you’d like to sell from your order history, listing your shoes with a description and price, and then passing them on once they have found a match. This program is part of Dolce Vita's sustainability efforts.
However, some customers have reported a less than satisfactory experience with the website, citing issues with product quality and customer service.
What is the return policy of Dolcevita.com?
Dolcevita.com gladly accepts returns of unworn merchandise within 30 days of delivery. However, clearance items are final sale and may not be returned or exchanged. Returns will be refunded to the original method of payment. Customers can obtain a return authorization using the Return Center. There are two ways to return:
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Return via mail: Customers can print a shipping label and drop off the return at a FedEx location. An email will be sent when the return is received and the refund has been processed. Shipping charges are not refundable and there is a $4.95 per order return fee that covers restocking and postage back to the warehouse. To prevent a delay in refund, returns must be shipped back within 7 days since the return label was issued.
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Return in person with Express Returns™: Express Returns now offers nationwide Drop-offs at 1,500+ locations. Customers can return items in just a few clicks, no printer required. Please generate a QR return code and bring the item(s) you wish to return along with the shoe box and original tags, to one of the Express Returns locations. Shipping charges are not refundable and there is a $4.95 restocking and handling fee deducted from the refund.
Please note, 'FINAL SALE' items may not be returned or exchanged. If the merchandise is defective and it was purchased from this website, please contact Dolcevita.com by emailing info@dolcevita.com, live chat or calling 1-877-525-2833. Dolce Vita merchandise purchased from other retailers, including department stores, must be returned to the store from which it was originally purchased and is subject to the return policy of the originating retailer.
About dolcevita.com Payment Method?
The website dolcevita.com accepts payments through AfterPay and ShopPay Installments. These services allow customers to pay for their orders with 4 equal payments made every 2 weeks, interest-free. Returns will be refunded to the original method of payment. Shipping charges are not refundable and there is a $4.95 per order return fee that covers restocking and postage back to the warehouse. Refunds are always issued to the original method of payment. To prevent a delay in refund, returns must be shipped back within 7 days since the return label was issued. Please note that 'FINAL SALE' items may not be returned or exchanged. If the merchandise is defective and it was purchased from this website, please contact them by emailing info@dolcevita.com, live chat or calling 1-877-525-2833. Dolce Vita merchandise purchased from other retailers, including department stores, must be returned to the store from which it was originally purchased and is subject to the return policy of the originating retailer.
dolcevita.com Return Policy?
Dolce Vita accepts returns of unworn merchandise within 30 days of delivery, except for clearance items, which are final sale and may not be returned or exchanged. Returns will be refunded to the original method of payment. Customers can obtain a return authorization using the Return Center. There are two ways to return: via mail or in person with Express Returns™. For mail returns, customers can print a shipping label and drop off the return at a FedEx location. Returns must be shipped back within 7 days since the return label was issued. Shipping charges are not refundable and there is a $4.95 per order return fee that covers restocking and postage back to the warehouse. For in-person returns, customers can generate a QR return code and bring the items they wish to return, along with the shoe box and original tags, to one of the Express Returns locations. There is a $4.95 restocking and handling fee deducted from the refund for this method as well.
As for the shipping policy, Free Ground Shipping is valid on orders $100 or more for shipping addresses in the United States excluding Alaska, Hawaii, U.S Virgin Islands, Puerto Rico, Guam, military and air force bases. Orders below $100 after discount will be charged $8.95 for Standard shipping. Most orders are shipped within 2 business days after they are placed. They offer Standard (3-7 business days), Two Day (2-3 business days), and Next Day (1-2 business days) shipping options. The costs for these are Free (on orders $100 or more, otherwise $8.95), $18, and $30 respectively. Expedited shipping methods are not available for clearance merchandise or outside the 48 states.